City News


Posted on: March 27, 2020

Newest Community Advisory, 3/27/20

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•To further combat the spread of COVID-19 in our community, Osceola County is enacting a Stay-At-Home Order for all residents and closing all  non essential businesses starting Thursday, March 26, 2020 at 11 p.m. and continuing through Thursday April 9, 2020 at 11 p.m.



  • Go to the grocery store or pharmacy to purchase food and essential items.
  • Go to medical appointments, but check with your doctor first.
  • Go to a restaurant for takeout.
  • Care for a family member or loved one.
  • Take a walk, ride your bike, jog and be outside for exercise – just keep at least six feet of space between you and others.


  • Go to work unless you are providing essential services as defined by the order.
  • Visit friends and family if there is no urgent need.
  • Maintain less than six feet of space between you and others when you go out.


  •  City Employee - 407-957-7161 The City of St. Cloud’s Citizen and Employee Hotline is still active. To reach the hotline, please call #407-957-7161. The hotline is open 7 days a week, from 8 a.m. to 5 p.m. and is projected to remain open until April 5, 2020. Citizens and employees can also visit the websites for the City of St. Cloud’s, the Center for Disease Control or the Florida Department of Health for more information.
  • City services such as water, sewer, and solid waste collection will continue as scheduled without interruption. For non-payment accounts, the disconnect deadline has been extended to April 17, 2020. The transfer station will remain open regular business hours.
  • All City of St. Cloud Parks are currently closed to the public since Monday, March, 23, 2020. The boat ramp and exercise trails are still open.


  • The Orange County Convention Center is open for testing Monday – Friday from 9 a.m. – 5 p.m. for the following people:
  • First Responders
  • Health Care Workers
  • People who are 65+ with symptoms
  • The Osceola County Health Department (Fortune Road Location) –  TBA – This site has run out of test kits, however will be back open soon. (Phone: 407-343-2000)


The City of St. Cloud has proudly partner with Ryan Gallik (former City of St. Cloud Fire Department Firefighter Paramedic) and Michael L. Stahl (Co-Founders) of The Mental Hygiene Project and we’ll be sharing weekly videos regarding self care in a time of crisis with our employees and the community of St. Cloud. Please take advantage of this great opportunity. It only takes a few minutes a week.
To view the video, click here




•For a list of local restaurants and businesses that are open please click the link below:


  •  The City of St. Cloud, Community Development Department will provide limited services by APPOINTMENT ONLY for New Business Tax Receipts (BTR) Applications, BTR Transfers, and BTR Renewals. To make an appointment, please email us at All appointments will be handled by teleconference and documents will be processed electronically. For more information, please visit:


•Scammers are taking advantage of fears surrounding COVID-19. DON’T BE A VICTIM! 

Other great resources for information related to COVID-19.


  • Sick person with flu like symptoms are instructed to notify their medical health care provider and their employer, stay home and do not come to work.
  • If possible, maintain a social distance of at least 6 feet.
  • Stop shaking hands. Practice proper hand hygiene. Wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Do not touch your face with unwashed hands.
  • If you suspect that you or a family member may be showing signs and/or symptoms of COVID-19, please seek medical attention immediately. As always, your safety and health is our priority.

In efforts to  provide accurate and timely information and continue to provide critical city services, please be patient as we work through this situation. Thank you for your patience, be safe and healthy!

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