To provide all customers with safe, cost effective drinking water, in adequate volume and pressure, to satisfy domestic uses and fire flow needs.
The City of St. Cloud is supplied with water from groundwater wells that draw from a fresh water reservoir known as the Floridan Aquifer.
The water from this aquifer is primarily fed by rainwater which is filtered through hundreds of feet of sand and rock in a natural filtering process. Water from the aquifer is pumped from 7 wells and is treated by a MIEX system, chlorinated for disinfection purposes and then fluoridated for dental health purposes. The wells tap the Aquifer and transmit water to one of the City’s 3 treatment facilities.
The MIEX system uses a magnetic ion exchange treatment process to remove dissolved organic carbon, color, and sulfide from the water and reduces odor, improves aesthetics, and most importantly, reduces disinfection by-product formation.
The City of St. Cloud routinely monitors for contaminants according to Federal and State Laws, Rules and Regulations.
**Customer Advisory **
St. Cloud Environmental Utilities has contracted with Utility Services Inc., a subsidiary of SUEZ, to conduct ice pigging (click on Ice Pigging to the left for more information) in some portions of the water distribution system which have experienced discolored water located between Old Canoe Creek and Canoe Creek Roads and south of 13th Street. The ice pigging will begin on February 10, 2020 and be conducted through March 16, 2020. This procedure is an alternative to flushing mains, especially mains that might be causing issues with discolored water. Ice Pigging is a technique that is more effective than flushing in removing particles and sediments from pipe walls. An ice slurry is pumped through a section of main to “clean” it.
During the flushing process, a small amount of sodium chloride (table salt) may enter your service line. Customers should avoid using water during the time the main cleaning and should run their taps for 2 to 3 minutes prior to using the water for drinking or cooking after the completion of the procedure. If a salty taste is detected, run your tap for a longer period of time. Generally, if you detect a cooler temperature of the water from your tap, you have sufficiently flushed out your service line. If the water becomes very cold, continue to run your tap for an additional 2 to 3 minutes.
For Healthy individuals, the sodium intake from water is not important, because a much greater intake of sodium takes place from salt in the diet. However, sodium levels above the recommended upper limit of 50 milligrams per liter may be a concern to individuals on sodium restricted diet, or those on dialysis.